Emailing for Business

Emails are by far the most commonly used business writing channel – and unfortunately the most abused. Too informal, too long, bad spelling and grammar, inappropriate salutations and sign offs… the list goes on.

This course is designed to correct those bad habits and to demonstrate the importance of writing professional emails that people actually want to read. It shows how to:

  • Top and tail emails
  • Write in an appropriate tone for your audience
  • Ensure that your emails are read and not ignored
  • Master email etiquette and avoid making faux-pas
  • Use email as a tool of persuasion
  • Promote and sell your work via email
  • Check for typos and spelling mistakes
  • Manage email flow effectively
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